Files
helpdesk/includes/post-types.php

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2025-09-17 01:43:51 -03:00
<?php
// Registrar Custom Post Type para tickets
function sts_register_ticket_post_type() {
$labels = array(
'name' => __('Tickets', 'simple-ticket-system'),
'singular_name' => __('Ticket', 'simple-ticket-system'),
'menu_name' => __('Tickets', 'simple-ticket-system'),
'name_admin_bar' => __('Ticket', 'simple-ticket-system'),
'add_new' => __('Novo Ticket', 'simple-ticket-system'),
'add_new_item' => __('Adicionar Novo Ticket', 'simple-ticket-system'),
'new_item' => __('Novo Ticket', 'simple-ticket-system'),
'edit_item' => __('Editar Ticket', 'simple-ticket-system'),
'view_item' => __('Ver Ticket', 'simple-ticket-system'),
'all_items' => __('Todos os Tickets', 'simple-ticket-system'),
'search_items' => __('Procurar Tickets', 'simple-ticket-system'),
'not_found' => __('Nenhum ticket encontrado.', 'simple-ticket-system'),
'not_found_in_trash' => __('Nenhum ticket na lixeira.', 'simple-ticket-system')
);
$args = array(
'labels' => $labels,
'public' => true,
'has_archive' => false,
'publicly_queryable' => true,
'show_ui' => true,
'show_in_menu' => true,
'query_var' => true,
'rewrite' => array('slug' => 'ticket'),
'capability_type' => 'post',
'capabilities' => array(
'create_posts' => false, // Remover capacidade de criar diretamente
),
'map_meta_cap' => true,
'hierarchical' => false,
'menu_position' => null,
'supports' => array('title', 'editor', 'author'),
'menu_icon' => 'dashicons-tickets'
);
register_post_type('ticket', $args);
// Registrar taxonomia para status
$status_labels = array(
'name' => __('Status', 'simple-ticket-system'),
'singular_name' => __('Status', 'simple-ticket-system'),
'search_items' => __('Procurar Status', 'simple-ticket-system'),
'all_items' => __('Todos os Status', 'simple-ticket-system'),
'edit_item' => __('Editar Status', 'simple-ticket-system'),
'update_item' => __('Atualizar Status', 'simple-ticket-system'),
'add_new_item' => __('Adicionar Novo Status', 'simple-ticket-system'),
'new_item_name' => __('Novo Nome de Status', 'simple-ticket-system'),
'menu_name' => __('Status', 'simple-ticket-system'),
);
$status_args = array(
'hierarchical' => true,
'labels' => $status_labels,
'show_ui' => true,
'show_admin_column' => true,
'query_var' => true,
'rewrite' => array('slug' => 'ticket-status'),
);
register_taxonomy('ticket_status', 'ticket', $status_args);
// Registrar taxonomia para Tipo de Solicitação
$type_labels = array(
'name' => __('Tipos de Solicitação', 'simple-ticket-system'),
'singular_name' => __('Tipo de Solicitação', 'simple-ticket-system'),
'search_items' => __('Procurar Tipos', 'simple-ticket-system'),
'all_items' => __('Todos os Tipos', 'simple-ticket-system'),
'edit_item' => __('Editar Tipo', 'simple-ticket-system'),
'update_item' => __('Atualizar Tipo', 'simple-ticket-system'),
'add_new_item' => __('Adicionar Novo Tipo', 'simple-ticket-system'),
'new_item_name' => __('Novo Nome de Tipo', 'simple-ticket-system'),
'menu_name' => __('Tipos de Solicitação', 'simple-ticket-system'),
);
$type_args = array(
'hierarchical' => true,
'labels' => $type_labels,
'show_ui' => true,
'show_admin_column' => true,
'query_var' => true,
'rewrite' => array('slug' => 'ticket-type'),
);
register_taxonomy('ticket_type', 'ticket', $type_args);
// Adicionar status padrão
$default_statuses = array('Aberto', 'Em Andamento', 'Resolvido');
foreach ($default_statuses as $status) {
if (!term_exists($status, 'ticket_status')) {
wp_insert_term($status, 'ticket_status');
}
}
// Adicionar tipos padrão
$default_types = array('Dúvida', 'Problema Técnico', 'Sugestão');
foreach ($default_types as $type) {
if (!term_exists($type, 'ticket_type')) {
wp_insert_term($type, 'ticket_type');
}
}
}
add_action('init', 'sts_register_ticket_post_type');