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Marco Antonio Vivas
2025-09-17 01:43:51 -03:00
commit df0bf77ba7
15 changed files with 1417 additions and 0 deletions
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49
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<?php
if (isset($_GET['ticket_submitted'])) {
if ($_GET['ticket_submitted'] === 'success') {
echo '<div class="sts-alert sts-alert-success">' . __('Ticket enviado com sucesso!', 'simple-ticket-system') . '</div>';
} else {
echo '<div class="sts-alert sts-alert-error">' . __('Ocorreu um erro ao enviar o ticket.', 'simple-ticket-system') . '</div>';
}
}
?>
<form action="" method="post" class="sts-ticket-form" enctype="multipart/form-data">
<?php wp_nonce_field('sts_ticket_form', 'sts_ticket_form_nonce'); ?>
<div class="form-grupo">
<label for="sts_ticket_title"><?php _e('Descreva resumidamente seu problema', 'simple-ticket-system'); ?></label>
<input type="text" id="sts_ticket_title" name="sts_ticket_title" required>
</div>
<div class="form-grupo">
<label for="sts_ticket_content"><?php _e('Forneça detalhes', 'simple-ticket-system'); ?></label>
<textarea id="sts_ticket_content" name="sts_ticket_content" rows="8" required></textarea>
</div>
<div class="form-grupo">
<label for="sts_ticket_type"><?php _e('Tipo de solicitação', 'simple-ticket-system'); ?></label>
<select id="sts_ticket_type" name="sts_ticket_type" required>
<?php
$types = get_terms(array('taxonomy' => 'ticket_type', 'hide_empty' => false));
foreach ($types as $type) {
echo '<option value="' . esc_attr($type->term_id) . '">' . esc_html($type->name) . '</option>';
}
?>
</select>
</div>
<div class="form-grupo">
<label for="sts_ticket_attachment"><?php _e('Anexo', 'simple-ticket-system'); ?></label>
<div class="sts-file-input-wrapper">
<span class="sts-file-input-button"><?php _e('Escolher arquivo', 'simple-ticket-system'); ?></span>
<input type="file" id="sts_ticket_attachment" name="sts_ticket_attachment">
</div>
<span id="sts-file-name" class="sts-file-name"></span>
<small><?php _e('(captura de tela, documento ou qualquer outro arquivo)', 'simple-ticket-system'); ?></small>
</div>
<div class="form-grupo">
<input type="submit" name="sts_submit_ticket" value="<?php _e('Enviar Ticket', 'simple-ticket-system'); ?>">
</div>
</form>

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templates/single-ticket.php Normal file
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<?php
get_header(); ?>
<div id="primary" class="sts-content-area">
<main id="main" class="sts-site-main">
<?php
while (have_posts()) : the_post();
$status = wp_get_object_terms(get_the_ID(), 'ticket_status', array('fields' => 'names'));
$types = wp_get_object_terms(get_the_ID(), 'ticket_type', array('fields' => 'names'));
$attachments = get_attached_media('', get_the_ID());
$ticket_id = get_post_meta(get_the_ID(), '_sts_ticket_id', true);
$current_status = !empty($status) ? esc_html($status[0]) : __('Sem status', 'simple-ticket-system');
$status_class = !empty($status) ? sanitize_title($status[0]) : 'no-status';
$current_type = !empty($types) ? esc_html($types[0]) : __('Não definido', 'simple-ticket-system');
?>
<article id="post-<?php the_ID(); ?>" <?php post_class('sts-single-ticket'); ?>>
<header class="sts-ticket-header">
<div class="sts-title-wrapper">
<h1 class="sts-ticket-title"><?php the_title(); ?></h1>
<span class="sts-single-ticket-id"><?php echo esc_html($ticket_id); ?></span>
</div>
<div class="sts-ticket-meta">
<span class="sts-ticket-status <?php echo $status_class; ?>"><?php echo $current_status; ?></span>
<span class="sts-ticket-info"><strong><?php _e('Tipo:', 'simple-ticket-system'); ?></strong> <?php echo $current_type; ?></span>
<span class="sts-ticket-info"><strong><?php _e('Criado em:', 'simple-ticket-system'); ?></strong> <?php echo get_the_date('d/m/Y H:i'); ?></span>
</div>
</header>
<div class="sts-ticket-content">
<h3><?php _e('Descrição do Problema', 'simple-ticket-system'); ?></h3>
<?php the_content(); ?>
</div>
<?php if (!empty($attachments)) : ?>
<div class="sts-ticket-attachments">
<h3><?php _e('Anexos', 'simple-ticket-system'); ?></h3>
<ul>
<?php foreach ($attachments as $attachment) : ?>
<li><a href="<?php echo wp_get_attachment_url($attachment->ID); ?>" target="_blank"><?php echo esc_html($attachment->post_title); ?></a></li>
<?php endforeach; ?>
</ul>
</div>
<?php endif; ?>
<div class="sts-ticket-responses">
<?php
// Se os comentários estiverem abertos ou se houver pelo menos um comentário, carregue o template de comentários.
if (comments_open() || get_comments_number()) :
comments_template();
endif;
?>
</div>
</article>
<?php endwhile; ?>
</main>
</div>
<?php
get_footer();
?>

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templates/view-ticket.php Normal file
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<?php
$current_user = wp_get_current_user();
$args = array(
'post_type' => 'ticket',
'author' => $current_user->ID,
'posts_per_page' => -1,
'orderby' => 'date',
'order' => 'DESC'
);
$tickets = get_posts($args);
if ($tickets) {
echo '<h3 class="sts-section-title">' . __('Meus Tickets', 'simple-ticket-system') . '</h3>';
echo '<div class="sts-ticket-grid">';
foreach ($tickets as $ticket) {
$status = wp_get_object_terms($ticket->ID, 'ticket_status', array('fields' => 'names'));
$types = wp_get_object_terms($ticket->ID, 'ticket_type', array('fields' => 'names'));
$ticket_id = get_post_meta($ticket->ID, '_sts_ticket_id', true);
$status_class = !empty($status) ? sanitize_title($status[0]) : 'no-status';
$current_status = !empty($status) ? esc_html($status[0]) : __('Sem status', 'simple-ticket-system');
$current_type = !empty($types) ? esc_html($types[0]) : __('Não definido', 'simple-ticket-system');
echo '<a href="' . get_permalink($ticket->ID) . '" class="sts-ticket-card ' . $status_class . '">';
echo '<span class="sts-card-ticket-id">' . esc_html($ticket_id) . '</span>';
echo '<div class="sts-card-header">';
echo '<h4 class="sts-card-title">' . esc_html($ticket->post_title) . '</h4>';
echo '<span class="sts-ticket-status ' . $status_class . '">' . $current_status . '</span>';
echo '</div>';
echo '<div class="sts-card-body">';
echo '<p><strong>' . __('Tipo:', 'simple-ticket-system') . '</strong> ' . $current_type . '</p>';
echo '</div>';
echo '<div class="sts-card-footer">';
echo '<span class="sts-ticket-date">' . sprintf(__('Aberto em: %s', 'simple-ticket-system'), date_i18n('d/m/Y', strtotime($ticket->post_date))) . '</span>';
echo '</div>';
echo '</a>';
}
echo '</div>';
} else {
echo '<p>' . __('Você não possui tickets.', 'simple-ticket-system') . '</p>';
}