/* Importando as variáveis de referência */
:root {
  --azul-principal: #006494;
  --azul-escuro: #003554;
  --azul-brilhante: #00a6fb;
  --azul-claro: #0582ca;
  --amarelo: #ffb700;
  --cinza-claro: #f8f9fa;
  --cinza: #e9ecef;
  --preto: #212529;
  --branco: #ffffff;
  --verde-sucesso: #028c6a;
  --vermelho-erro: #a94442;
  --sombra: 0 4px 6px rgba(0, 0, 0, 0.1);
  --borda-radius: 8px;
  --transicao: all 0.3s ease;
}

/* Estilo do Formulário de Ticket */
.sts-ticket-form {
  background: var(--branco);
  padding: 30px;
  border-radius: var(--borda-radius);
  box-shadow: var(--sombra);
  max-width: 700px;
  margin: 20px auto;
  animation: fadeIn 0.5s ease-out forwards;
}

.sts-ticket-form p {
  margin-bottom: 20px;
}

.sts-ticket-form label {
  display: block;
  margin-bottom: 8px;
  font-weight: 600;
  color: var(--azul-escuro);
}

.sts-ticket-form input[type="text"],
.sts-ticket-form textarea,
.sts-ticket-form select {
  width: 100%;
  padding: 12px;
  border: 1px solid var(--cinza);
  border-radius: var(--borda-radius);
  transition: var(--transicao);
  background-color: var(--branco);
  color: var(--preto);
}

.sts-ticket-form input[type="text"]:focus,
.sts-ticket-form textarea:focus,
.sts-ticket-form select:focus {
  outline: none;
  border-color: var(--azul-claro);
  box-shadow: 0 0 0 3px rgba(5, 130, 202, 0.2);
}

.sts-ticket-form small {
  display: block;
  margin-top: 5px;
  color: #777;
}

/* Estilo para o texto de ajuda dentro do label */
.sts-label-helper {
  display: inline;
  font-weight: 400;
  color: #777;
}

/* Botão de Envio */
.sts-ticket-form input[type="submit"] {
  background: var(--azul-principal);
  color: var(--branco);
  padding: 12px 25px;
  border-radius: var(--borda-radius);
  font-weight: 600;
  text-decoration: none;
  transition: var(--transicao);
  display: inline-block;
  border: none;
  cursor: pointer;
  font-size: 1rem;
}

.sts-ticket-form input[type="submit"]:hover {
  background: var(--azul-claro);
  box-shadow: var(--sombra);
}

/* Alertas de Sucesso/Erro */
.sts-alert {
  padding: 15px;
  margin-bottom: 20px;
  border-radius: var(--borda-radius);
  max-width: 700px;
  margin: 20px auto;
  font-weight: 500;
}

.sts-alert-success {
  background-color: #e6f7ee;
  border-left: 5px solid var(--verde-sucesso);
  color: var(--verde-sucesso);
}

.sts-alert-error {
  background-color: #f2dede;
  border-left: 5px solid var(--vermelho-erro);
  color: var(--vermelho-erro);
}

/* Estilo customizado para o input de arquivo */
.sts-file-input-wrapper {
  position: relative;
  overflow: hidden;
  display: inline-block;
  cursor: pointer;
}

.sts-file-input-wrapper input[type=file] {
  position: absolute;
  left: 0;
  top: 0;
  opacity: 0;
  cursor: pointer;
}

.sts-file-input-button {
  background: var(--branco);
  color: var(--azul-principal);
  padding: 10px 15px;
  border-radius: var(--borda-radius);
  border: 1px solid var(--azul-principal);
  display: inline-block;
  transition: var(--transicao);
}

.sts-file-name {
  margin-left: 10px;
  font-style: italic;
  color: #555;
}

/* Estilo da Lista de Tickets (Meus Tickets) */
.sts-section-title {
  color: var(--azul-escuro);
  margin-bottom: 25px;
  font-size: 1.8rem;
  border-bottom: 2px solid var(--cinza);
  padding-bottom: 10px;
}

.sts-ticket-grid {
  display: grid;
  grid-template-columns: repeat(auto-fill, minmax(300px, 1fr));
  gap: 25px;
}

.sts-ticket-card {
  background: var(--branco);
  border-radius: var(--borda-radius);
  box-shadow: var(--sombra);
  padding: 20px;
  text-decoration: none;
  color: var(--preto);
  display: flex;
  flex-direction: column;
  justify-content: space-between;
  transition: var(--transicao);
  position: relative;
  border-left: 5px solid var(--cinza);
  animation: fadeIn 0.5s ease-out forwards;
}

.sts-ticket-card:hover {
  transform: translateY(-5px);
  box-shadow: 0 10px 20px rgba(0, 0, 0, 0.1);
}

.sts-card-ticket-id {
  position: absolute;
  top: -10px;
  left: -10px;
  background: var(--azul-escuro);
  color: var(--branco);
  padding: 5px 10px;
  font-size: 0.8rem;
  font-weight: bold;
  border-radius: var(--borda-radius);
}

.sts-card-header {
  display: flex;
  justify-content: space-between;
  align-items: flex-start;
  margin-bottom: 15px;
}

.sts-card-title {
  font-size: 1.2rem;
  color: var(--azul-escuro);
  margin: 0;
  font-weight: 600;
}

.sts-ticket-status {
  font-size: 0.8rem;
  font-weight: 700;
  padding: 4px 10px;
  border-radius: 15px;
  color: var(--branco);
  white-space: nowrap;
}

.sts-card-body p {
  margin: 0 0 10px;
  color: #555;
}

.sts-card-footer {
  margin-top: auto;
  padding-top: 15px;
  border-top: 1px solid var(--cinza);
  font-size: 0.85rem;
  color: #777;
}

/* Cores dos Status */
/* Aberto: Laranja */
.sts-ticket-card.aberto { border-left-color: var(--amarelo); }
.sts-ticket-status.aberto { background-color: var(--amarelo); color: var(--preto); }

/* Em Andamento: Azul */
.sts-ticket-card.em-andamento { border-left-color: var(--azul-claro); }
.sts-ticket-status.em-andamento { background-color: var(--azul-claro); color: var(--branco); }

/* Resolvido: Verde */
.sts-ticket-card.resolvido { border-left-color: var(--verde-sucesso); }
.sts-ticket-status.resolvido { background-color: var(--verde-sucesso); color: var(--branco); }

@keyframes fadeIn {
  from { opacity: 0; transform: translateY(20px); }
  to { opacity: 1; transform: translateY(0); }
}

/* Estilos para a página de um único ticket (single-ticket.php) */
.sts-content-area {
  max-width: 900px;
  margin: 20px auto;
  padding: 20px;
}

.sts-single-ticket {
  background: var(--branco);
  padding: 30px;
  border-radius: var(--borda-radius);
  box-shadow: var(--sombra);
}

.sts-title-wrapper {
  display: flex;
  justify-content: space-between;
  align-items: center;
  flex-wrap: wrap;
}

.sts-single-ticket-id {
  background: var(--cinza);
  padding: 5px 15px;
  border-radius: 20px;
  font-weight: bold;
  color: var(--azul-escuro);
}

.sts-ticket-header .sts-ticket-title {
  font-size: 2rem;
  color: var(--azul-escuro);
  margin-top: 0;
  margin-bottom: 15px;
}

.sts-ticket-meta {
  display: flex;
  flex-wrap: wrap;
  align-items: center;
  gap: 15px;
  padding-bottom: 20px;
  margin-bottom: 20px;
  border-bottom: 1px solid var(--cinza);
}

.sts-ticket-meta .sts-ticket-status {
  order: -1; /* Coloca o status primeiro */
}

.sts-ticket-content,
.sts-ticket-attachments {
  margin-bottom: 30px;
}

.sts-ticket-content h3,
.sts-ticket-attachments h3 {
  color: var(--azul-escuro);
  border-bottom: 2px solid var(--cinza);
  padding-bottom: 5px;
  margin-bottom: 15px;
}

/* Estilos para a seção de respostas (comentários do WordPress) */
.sts-ticket-responses .comments-title {
  font-size: 1.5rem;
  color: var(--azul-escuro);
}

.sts-ticket-responses .comment-list {
  list-style: none;
  padding: 0;
}

.sts-ticket-responses .comment-body {
  background: var(--cinza-claro);
  padding: 20px;
  border-radius: var(--borda-radius);
  margin-bottom: 20px;
  border-left: 4px solid var(--azul-principal);
}

.sts-ticket-responses .comment-meta {
  margin-bottom: 10px;
}

.sts-ticket-responses .comment-form-comment textarea {
  width: 100%;
  padding: 12px;
  border: 1px solid var(--cinza);
  border-radius: var(--borda-radius);
}

.sts-ticket-responses .form-submit .submit {
  background: var(--azul-principal);
  color: var(--branco);
  padding: 10px 20px;
  border-radius: var(--borda-radius);
  border: none;
  cursor: pointer;
  transition: var(--transicao);
}

.sts-ticket-responses .form-submit .submit:hover {
  background: var(--azul-escuro);
}